Terms & Conditions

The users of this site can make reservations or request information about the accommodations published here namely Availability and Price for the selected dates and later to make an effective reservation of the desired accommodation.

Our reservations department will reply as soon as possible by email mentioning the final total price to be paid (including VAT and all taxes if applicable). The indicated availability refers to the moment of response of said email, and can be changed at any time after the sending of the same. The answer will include the Amenities Included in the Price, leaving out all the amenities that do not exist in said accommodation. However all accommodation will benefit from: Bed linen and towels, toiletries; Inlet and outlet cleaning; Equipment: hairdryer, iron and ironing board, and kitchen equipped with stove, microwave, toaster, magic wand and utensils necessary to cook and dine. For accommodations in the Algarve other than villas we also have available at our reception other equipment to lend free of charge to our guests, namely anti-smoking grills, parasols, beach ashtrays, etc.

In our accommodations Children are always welcome. In this sense we offer free Baby kit composed by crib, baby bath and high chair. The Baby Kit is subject to advance booking so we reserve the right not to provide this service if we do not have information of the same in advance. Please let us know in advance if you want the Baby Kit.

To make a reservation it is necessary to make the Reservation Payment. For any reservation it is necessary to make a payment of 50% of the total amount, by Bank Transfer (Portugal and Foreign), or by Multibanco Payment (Portugal only). When requesting to effect the Reserve, please request the bank details and the payment method you want. If you wish a tax number on the invoice, please inform us when making your reservation request. We reserve the right to later not correct your invoice if at the time of issuing the same we do not have information about the taxpayer number that should be included in it, however the invoice will always be issued with the name associated with the reservation and the holder may associate your taxpayer number with the finance portal.

After a reservation is made, it can be canceled unilaterally by the holder of the reservation, respecting our Cancellation Policy. If you cancel your reservation up to 60 days before the day of arrival, the total amount paid for the reservation will be returned to you by bank transfer. If canceled less than 60 days in advance of the date of entry, we reserve the right not to refund the amount paid for reservation.

The remaining Payment must be settled on the day of arrival at the time of check-in by credit card or cash, as well as payment of the Security Deposit (to cover any damages) associated with your reservation. The Security Deposit will be a credit card authorization. If you do not have a credit card, the Security Deposit can be made in cash. The Security Deposit will be refunded until 7 days after the day of departure, if there is no damage to the accommodation. In case it has been in cash it will be returned by bank transfer. We reserve the right to request higher security deposit amounts upon arrival.

When making a reservation please make note of the time and place for Check-in and Check-out. In some accommodations check-in takes place at a different location from the accommodation, and the times vary depending on the accommodation. However this information is always present in your reservation. When the check-in location is different from the accommodation, we will send you the address and the map, or the information and contact details, and their opening hours, if applicable. On arrival day you are expected to arrive earlier than the stipulated check-in time, please inform us in advance, all our guests can always come early if the accommodation is properly cleaned and inspected.

Lastly we have as a condition that you have a Happy Holidays in Your Vacation Home!